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Q

Do my packs have to be switched on or off when they’re on charge?

Q

How do I block/unblock a pack in the system?

Q

I have two pack IDs the same

Q

Music and announcements are both not playing in the arena, but other computer audio is

Q

Music is not playing in the arena, but announcements are

Q

Music is playing in the arena, but announcements are not

Q

My Control Centre keeps freezing

Q

My game unit (base, Game Station, Pickup Pad, target controller, etc) does not start in games

Q

My pack does not start.

Q

My Pack ID 0 is acting strangely

Q

No sound (music, announcements, PC sounds) is working in the arena at all

Q

The Vampires game will not start.

Q

What is an IP address?

A

An IP address is a unique string of numbers separated by full stops that individually identifies computers and related equipment to allow communication over a network. For lasertag purposes, the IP addresses of computers, peripherals and devices are set as “static” meaning they are purposefully configured to be a specific set of chosen numbers. Doing this provides for easy setup and installation as well as allowing support personnel and technicians to do simple fault finding as and if required.

Q

What is the difference between green & black circuit boards?

Q

What is the IP address of my base (outpost)?

Q

When playing the Infection game, no packs start.

Q

Whenever a target is tagged, the arena speaks a number.

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