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Q

Do my packs have to be switched on or off when they’re on charge?

Q

How do I block/unblock a pack in the system?

Q

I have two pack IDs the same

Q

Music and announcements are both not playing in the arena, but other computer audio is

Q

Music is not playing in the arena, but announcements are

Q

Music is playing in the arena, but announcements are not

Q

My Control Centre keeps freezing

Q

My game unit (base, Game Station, Pickup Pad, target controller, etc) does not start in games

Q

My pack does not start.

A

Make sure your pack is online and is not “blocked" in the GameServer. Also check that this pack’s ID number has not been duplicated in the system – you cannot have two pack IDs the same. Finally, check that the lasertag system has a valid licence by opening the Application Licence Server (ALS) and confirming the licence details shown on the screen are correct and valid.

Q

My Pack ID 0 is acting strangely

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