Parent Categories
Category: Helios Pro
Q | Do my packs have to be switched on or off when they’re on charge? |
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Q | Music and announcements are both not playing in the arena, but other computer audio is |
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Q | My game unit (base, Game Station, Pickup Pad, target controller, etc) does not start in games |
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My pack does not start. |
A | Make sure your pack is online and is not “blocked" in the GameServer. Also check that this pack’s ID number has not been duplicated in the system – you cannot have two pack IDs the same. Finally, check that the lasertag system has a valid licence by opening the Application Licence Server (ALS) and confirming the licence details shown on the screen are correct and valid. |
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