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Q

Do my packs have to be switched on or off when they’re on charge?

Q

How do I block/unblock a pack in the system?

Q

I have two pack IDs the same

Q

Music and announcements are both not playing in the arena, but other computer audio is

Q

Music is not playing in the arena, but announcements are

Q

Music is playing in the arena, but announcements are not

Q

My Control Centre keeps freezing

Q

My game unit (base, Game Station, Pickup Pad, target controller, etc) does not start in games

Q

My pack does not start.

Q

My Pack ID 0 is acting strangely

A

You should avoid using or enabling pack ID 0 as one of your active packs for game play – this is a special pack ID used by the system for Maintenance Mode. Any pack which is behaving strangely or exhibiting a solid green light on the back board could automatically change its pack ID to be 0. Uploading the pack settings in to a pack that is in Maintenance Mode will usually result in the pack working normally once again.

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